Privacy policy
1. Who we are
Dudley Property Management is operated by Kokal Operations Ltd, a company registered in England and Wales, part of the ZAHA Lab network. We are the data controller for personal information collected through this website. You can reach us at [email protected], and for anything to do with data protection at [email protected].
2. What we do not collect
- Anything you type into our tools — generation and calculations happen in your browser and are never transmitted to us.
- Device or browser fingerprints.
- Keystroke, mouse or session recordings.
- Payment details — we do not sell anything directly on this site.
3. What we do collect
3.1 Information you send us
If you email us or use a contact form, we receive your name, email address and whatever you write. We keep it to answer you and for our records, and delete it within 12 months of our last exchange unless we have to keep it longer for a legal reason.
3.2 Technical data
Like nearly every website, our hosting and CDN providers keep standard server logs — IP address, user agent, requested URL, timestamp — for security, abuse prevention and capacity planning. Those logs are controller-operated by our providers (GitHub Pages, Cloudflare) and are not used by us to build profiles of individuals.
3.3 Cookies and local storage
We store your cookie choice in your browser's local storage. Analytics cookies are only set if you accept them. Full detail is in our Cookie policy.
4. Why we process it, and on what legal basis (UK GDPR Article 6)
| Purpose | Data | Legal basis |
|---|---|---|
| Answering your emails | Name, email, message | Legitimate interests (Art. 6(1)(f)) — or consent if you ask to be added to a list |
| Keeping the site up and safe | Server logs | Legitimate interests (Art. 6(1)(f)) — security and availability |
| Optional analytics | Aggregated usage | Consent (Art. 6(1)(a)) |
| Complying with the law | As required | Legal obligation (Art. 6(1)(c)) |
5. Who else is involved
| Recipient | What they see | Why |
|---|---|---|
| GitHub Pages | Server logs | Hosting the site |
| Cloudflare | Server logs, security signals | CDN, DNS and bot protection |
| Site analytics | None — this site does not load third-party analytics scripts | n/a |
We do not sell or rent personal data, and we do not share it for cross-context behavioural advertising.
6. International transfers
Our providers are global infrastructure companies, so data may be processed outside the UK/EEA. Where that happens, transfers rely on the UK International Data Transfer Addendum or the EU Standard Contractual Clauses, together with the provider's supplementary measures.
7. How long we keep things
| Data | Retention |
|---|---|
| Contact emails | 12 months from last contact |
| Server logs (provider-controlled) | Typically 30 days |
| Cookie consent choice | Until you clear it in your browser |
| Analytics (only with consent) | Up to 26 months |
8. Your rights
Under UK GDPR you have the right to: be informed; access your data; have it corrected; have it erased; restrict or object to processing; data portability; and withdraw consent at any time (this does not affect processing that already happened). Email [email protected] and we will respond within one month.
If you are unhappy with our response you can complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint, or to your local supervisory authority in the EU.
9. Children
This site is not directed at children under 13, and we do not knowingly collect their personal data. If you believe a child has sent us personal data, contact us and we will delete it.
10. Security
The site is served over HTTPS and we keep the amount of personal data we hold to a minimum — the most effective protection available. No online service can promise perfect security, but we will tell you if a breach affects your rights.
11. Changes to this policy
When we change anything material we will update the date at the top of this page. Continued use of dudleypropertymanagement.co.uk after a change means you accept the updated policy.
12. Contact
[email protected] (general) · [email protected] (data protection)